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SD NORTH COUNTY
(760) 758-3398

RIVERSIDE COUNTY
(951) 293-4499
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Our Privacy Policy

Last updated: February 3, 2024

 

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

 

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of this Privacy Policy:

 

Account means a unique account created for You to access our Service or parts of our Service.

 

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to American Locks & Keys, 280 Vista Village Drive, Ste. 101, Vista, CA 92083.

 

For the purpose of the GDPR, the Company is the Data Controller.

 

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

 

Country refers to: United Kingdom

 

Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

 

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

 

Personal Data is any information that relates to an identified or identifiable individual.

 

For the purposes for GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

 

Service refers to the Website.

 

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.

 

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

 

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

 

Website refers to This Website, accessible from imakekeys.com/

 

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

 

Email address

 

First name and last name

 

Phone number

 

Usage Data

 

Usage Data

Usage Data is collected automatically when using the Service.

 

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

 

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

 

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

 

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

 

Cookies Policy / Notice Acceptance Cookies

 

Type: Persistent Cookies

 

Administered by: Us

 

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

 

Functionality Cookies

 

Type: Persistent Cookies

 

Administered by: Us

 

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

 

Tracking and Performance Cookies

 

Type: Persistent Cookies

 

Administered by: Third-Parties

 

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

 

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

 

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

 

To provide and maintain our Service, including to monitor the usage of our Service.

 

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

 

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

 

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

 

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

 

To manage Your requests: To attend and manage Your requests to Us.

 

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

 

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

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Eric Gerber
Eric Gerber

Just left us a 5 star review

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Eric Gerber
5.0
January 19, 2024

Quick and friendly!

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Jed E.
5.0
January 1, 2024

These guys are great. They always go out of their way to help. They have a physical location so they are not just mobile. They are in the office and will stay to help you. I give them high marks on customer service and support!

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Trevor Lindner
5.0
December 19, 2023

I had a great experience with American Locks and Keys for both a door lock and a car issue. They were very responsive, extremely helpful and knowledgeable, and made sure I got quality products. They certainly gained my trust throughout the process and I would highly recommend their services.

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Catalina I.
5.0
December 6, 2023

Needed some keys for my Chevrolet Silverado they were there at the time scheduled. Very reliable. Everything work out great.

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Erin D.
5.0
September 10, 2023

I needed a new key fob programmed for my Chevy Tahoe. Bought one on Amazon and couldn't figure it out. Called this company on a Sunday and within 45 minutes...

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Joseph Serrin
5.0
July 25, 2023

Great customer service

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Cecilia Martinez
5.0
May 2, 2023

Best of the best

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Dawn O.
5.0
February 10, 2023

I have a difficult key to make, Mitsubishi. David was there pronto. Took 2-3 adjustments, BAM! My old baby started up!! These guys are great!! How great?...

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Luis Bouza
5.0
August 18, 2022

Joe, and his team are very professional, curious, and respectful. My parents home needed door locks, change of deadbolt, and re-keys locks to make managing all of the doors with one set of keys. American lock and key made it all happen in a few hours, tested and improved the working function of some old doors in the process. I highly recommend them.

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Martha Lopez
5.0
June 11, 2022

Thank you Joe for your dedicated service. We have relied on American locks & keys for years. Friendly and kind staff. Joe took his time to make sure my locks were re-key, added lubricant, and made sure they were working properly.

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Charlie Happy
5.0
May 19, 2022

First off it was already the worst day of my life. Car packed the gills after my bf dumped me. Had to work from 6 am to now ..5:30 I’m at my last work visit and what do I do? Lock my car keys inside. I called this company and literally before I could Even worry they showed up. I swear they showed up faster than the police would! He was so friendly and sweet and helped open immediately. I didn’t have all the proof they needed but he insured me how easy it would be to clear. One phone call and me and my car keys are together again! I’m so grateful!!

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Danny Ly
5.0
January 1, 2022

Great service for an affordable price compared to other companies! If you need service, I highly recommend this company! Joe worked quickly and got my car unlocked in a timely manner.

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Martin Juarez
5.0
July 28, 2021

Had a great experience today had to get a key fob cut and Danny was able to help me great guy great service over all great place definitely recommend going their was in and out in 6 minutes super fast thanks again!

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Lomba Mtango
5.0
February 25, 2021

On time, professional good job

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Katarina Tipton
5.0
October 15, 2020

What a kind gentleman! I was able to get everything immediately same day! Excellent service, and workmanship. I would recommend things place to anyone.

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Jenn B.
5.0
September 2, 2020

The team was professional responsive and much more affordable and easy to use. They came to our house! using the dealership I would have paid twice the price and had to get my car there. THANK YOU!!!

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Anthony Carlos
5.0
March 9, 2020

Very friendly service. Quick and easy. They were able to unlock in minutes. What a relief. Thank you thank you thank you !!!

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Levi Miller
5.0
February 11, 2020

I locked my keys in my work truck, I called and I was told a locksmith would arrive 40 mins or less. He got here in 20 . Super nice guy, opened up my truck in 1 min. Total cost was $65, and they accepted my credit card. 5 stars guys. Thank you

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Cecelia Brown
5.0
October 27, 2019

Great service. I had a key made for my Ford Explorer. They ordered it for me when I called and asked if they carried the key and had it ready the next day. Appreciated the fast and efficient service.

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Tom Knudsen
5.0
October 26, 2019
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Lauri Jijon
5.0
October 26, 2019

Fantastic! They have great prices and great customer service. They go above and beyond to help their customers. Highly recommended.

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Linda Ramsay
5.0
October 15, 2019

30 yrs in business, very amiable, quality service, nice hardworking ,family run business. I recommend calling first and make an appointment for the best experience and to be sure they have your key blank in stock.

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Erik Acheff
5.0
October 15, 2019

Joe and American Lock and Key are the hardest working locksmith’s. They are honest and their prices are fair. Used them multiple times. They even handle SDG&E accessible locks for utility rooms. Highly recommend.

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Lyn Montgomery
5.0
October 15, 2019

They were great fixing my key on large truck . Stayed after hours to help me

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Everett Quivey
5.0
October 12, 2019

Great service. American came to my driveway to add a second key fob to my used Prius, a job the (Irving TX) Toyota dealership couldn't complete. The locksmith was fast and friendly. I got a new fob at home for $200 under dealer quote.

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jon ramirez
5.0
October 11, 2019

Always great service and honest work is what I like about this place. Would be nice if shop hours had more availability though.

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Fred fehlers24@sbcglobal.net
5.0
October 11, 2019

We have used American Locks & Keys multiple times. Their service is fast, quality of the work is great and the prices are fair. Highly recommend!

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Marc Boogay
5.0
October 11, 2019

service was polite, timely, and reasonable in cost

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Angela Young
5.0
October 11, 2019

WE had our entire home rekeyed and a new front door lock and handle combo put on. The work was done quickly, efficiently, respectfully, and at a very fair and reasonable price. Availability was awesome too. Thank you! What more can you ask for? Enough Said.

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Samantha Bull
5.0
July 27, 2019

Great costumer service and were quick to show up!

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Wild Bill Wiederhold
5.0
January 26, 2019

Quick and friendly service along with good prices.

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S
4.0
November 29, 2018

Quick and friendly service. Definitely! My go to professionals. Thanks

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Kaleb
4.0
September 28, 2018
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Lisa De Jesus
5.0
August 14, 2018

Joe came to the house we had just bought, and moved into, to give us an estimate on replacing the door locks. We have five doors that needed to be changed/rekeyed. I had been given a quote by another local locksmith for $3200! He said I would need new doors and what not. And maybe that would’ve been ideal. But Joe came to give his estimate and re-keyed the entire house and spent four hours on the front door which had an old brass fixture. It was like a grandfather clock! He even called in his brother, I believe, to assist. He wasn’t going to leave until it was right. And he fixed it perfectly. The final bill? $310. Not only was he efficient and reasonably priced, he’s a very likable man. Thank you so much Joe.

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Gordon Chavez
5.0
June 16, 2018

American locks and keys is a local, family-owned business. They have great customer service and do a great job. They definitely know their work. I highly recommend them!

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Michael Barr
5.0
April 12, 2018
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Jonathan ML
5.0
March 30, 2018
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Joan Michael
5.0
March 22, 2018

Excellent service.very professional and honest.

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Brittany Martinez
5.0
February 7, 2018

Great price and great customer service. Called around to other locksmiths and they were asking twice of what this place quoted me. I also liked the fact that they gave me a price and there were no hidden fees. Thanks guys!!! Would definatley reccomend to a friend :)

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Glib Maksymenko
5.0
October 14, 2017

My coworker created the MyKey setting on our Ford 150 work truck, which made all kind of restrictions on the vehicle. Limiting the speed and volume on the radio to name the few. To take off the setting we had to get another key. Every Ford dealer in town wanted to charge us over $300.00 and appointment was not available for the next weeks. These guys got it done on the spot at the fraction of the price. I wish every business to be as efficient and knowledgeable as these gentlemen.

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Caitlin Fay
5.0
August 2, 2017

Great service. Nice. Fast. Affordable! Will use again if I need to be saved again haha 100% recommend

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Pamala Cooper
5.0
June 23, 2017

I was extremely pleased with the service and customer service that I received from Joe, Tony, and David. I called yesterday explained what I needed and Joe personally took care of me all the way down to calling the shop in advance of my arrival so they would be expecting me. Fixed the problem above and beyond what I had expected and was reasonably priced. As a female sometimes we can be clueless when it comes to cars and I appreciate the fact that none of these men tried to take advantage of my ignorance concerning my vehicle. Thank you so much for taking care of me and lifting the burden of not being able to lock my car before today. Highly highly recommend.

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Anthony Jurado
5.0
March 23, 2017

made me a key quick and cheap! will use again in the future

Fast and reliable service in a very cordial customer service, five Star without hesitation!

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Bill Kellaway
5.0
March 2, 2017
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Dalia Gonzalez
5.0
December 7, 2016

They told me the price up front, didn't charge a penny more and they showed up faster than their expected wait time. I don't know what I would've done without them!

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Carlos Mata
5.0
July 21, 2016

David helped me with a key when I needed it the most. I was short a few bucks and he graciously said not to worry about it! I went back and paid him same day. Trustworthy as all heck!

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W Elton
5.0
June 8, 2016

These guys know what they're doing. I could've saved even more money on re-keying an old car if I had come to them first before buying new iginition and locks. All other shops said it couldn't be done.

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Debbie Walker
5.0
June 8, 2016

Great service! Highly recommend for any key services. Joe has a wonderful personality, which in times of stress sure makes it even better!!

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Jack Dausman
5.0
October 21, 2015

Everyone needs a good dentist, a reliable accountant and in this complicated world, a trusted locksmith. Joe Kisaka has been very helpful, and instructive on solving the problem of too many old locks on a house needing refurbishing. In addition, when locked out on a weekend morning, he was still able to resolve my situation and I made it to church on time. I appreciate his professionalism.